White cabinetry beside a blue-grey stone countertop

Kitchen Flooring, Backsplashes and Tiling

The surfaces replaced without touching the layout, for kitchens where the cabinetry is worth keeping and everything around it is not.

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Kitchen Flooring, Backsplashes & Tiling

When the Cabinets Stay and the Surfaces Go

Not every kitchen needs to come out. Plenty of them have solid cabinetry, a layout that works, and a floor that has been tiled over twice and a backsplash that dates the whole room. Replacing those two surfaces changes how the kitchen reads for a fraction of what a renovation costs.

It is also the job most often done badly, because it looks simple. A backsplash that meets the counter with a caulk line instead of a proper reveal, tile that steps where the old floor was never levelled, grout that cracks along the run within a year. All of those are preparation failures, not tile failures.

So the work here is mostly in what happens before the first tile goes on the wall: what is behind the old backsplash, how flat the floor actually is, and whether the substrate under it will hold tile at all. We check those first and tell you what they mean for the price.

Teal kitchen island facing a stainless range and white cabinetry
Finished white kitchen with cabinetry, range, and patterned backsplash

BACKSPLASHES

What Makes a Backsplash Look Installed Rather Than Applied

The difference between a good backsplash and a cheap one is almost entirely in the edges. Where the tile meets the counter, where it dies into a window return, how the run terminates at the end of an upper cabinet, and whether the outlets are centred in a tile or cutting awkwardly across a grout line.

We set out the field before any adhesive is mixed, so the cuts land where they should and the pattern is centred on the range rather than on the wall. Herringbone, stacked, running bond, slab and full-height to the ceiling all behave differently in a given room, and the layout decision gets made against your actual wall, not a sample board.

"Nobody notices a backsplash that was set out properly. Everybody notices one that was not."

White shaker cabinetry around a gas cooktop, range hood, and stainless refrigerator

FLOORING

The Floor Under the Floor

Most kitchen flooring problems in Kitchener and Waterloo homes start under the finish. Old layers that were tiled over rather than removed, a subfloor that has deflected between joists, a step where an addition met the original house. Tile set over any of that will crack, and the crack will follow the movement rather than the grout.

We lift the old floor rather than adding to the stack, check the subfloor for flatness and deflection, and correct it before anything is laid. Then the finish goes down: porcelain or ceramic tile, hardwood, engineered, or luxury vinyl plank, each with the underlayment and expansion it actually requires.

"We take the old floor out. Adding a fourth layer is how you get a fifth problem."

White shaker kitchen with a walnut island, quartz counters, stainless gas range, marble backsplash, and a brass pendant light

WHAT IT COSTS YOU

A Short Job, Honestly Scoped

This is the smallest of the three kitchen projects we take on, and it should feel like it. A backsplash on its own is usually a few days. A floor is usually a week. Doing both together is more efficient than doing them six months apart, because the protection and the setup happen once.

You are without the kitchen floor for the flooring portion, so appliances come out and go back, and we tell you which days those are before we start. If we open the old backsplash and find something that changes the scope, you get it as a separate quoted line rather than as a surprise on the invoice.

"A backsplash is days, a floor is a week. Anyone quoting a month is quoting something else."

What's Included

Scope of Work

Backsplash Design, Set-Out & Installation
Full-Height Backsplash & Range Wall Tiling
Tile Supply Sourcing & Shortlisting
Existing Floor & Backsplash Removal
Subfloor Inspection, Repair & Levelling
Deflection Correction & Underlayment
Porcelain & Ceramic Tile Flooring
Hardwood & Engineered Flooring Installation
Luxury Vinyl Plank Installation
Waterproofing & Crack Isolation Membrane
Grouting, Sealing & Silicone Detailing
Transitions, Thresholds & Trim Reinstatement
Appliance Removal & Refit Around the Work

Project Gallery

See the Transformation

Kitchen after renovation with white cabinetry, light counters, and updated flooring
Kitchen before renovation with dark wood cabinetry and a central island
Before
After

Our Process

How Your Kitchen Flooring, Backsplashes & Tiling Project Works

1

Measure & Substrate Check

We measure the floor and the backsplash runs, check how flat the subfloor is, and find out how many layers are already down.

2

Tile & Finish Selection

A shortlist of tile, plank and grout options suited to the room and the traffic, rather than a showroom and good luck.

3

Set-Out & Fixed Quote

The tile layout is drawn against your actual wall and floor, and the quote is priced line by line with the preparation shown separately.

4

Protection & Removal

Cabinetry and counters are protected, appliances come out, and the old floor and backsplash are removed rather than covered.

5

Preparation & Correction

Subfloor repair, levelling and membrane where needed. Anything found here is quoted as its own line before it is done.

6

Installation & Finish

Tile and flooring set to the agreed layout, grouted and sealed, transitions and trim reinstated, appliances refitted.

The North Point Difference

Why Choose North Point for Kitchen Flooring, Backsplashes & Tiling

Set Out Before It Is Stuck Down

The tile layout is planned dry against the real wall, so cuts land at the edges and the pattern centres on the range instead of wherever the run happens to end.

The Old Floor Comes Out

We remove rather than overlay. Building on an existing stack is the most common cause of cracked grout and lippage in the kitchens we get called back to look at.

Preparation Priced Separately

Levelling, deflection correction and membrane appear as their own lines, so you can see what you are paying to fix and what you are paying to finish.

Carpentry Finished Properly

Transitions, thresholds, toe kicks and baseboards are reinstated by the same finish carpenters who do our trim work rather than left as a gap for someone else.

Common Questions

Frequently Asked Questions

A backsplash is priced by the tile you choose and by how much cutting the layout needs. Mosaic, herringbone and full-height-to-the-ceiling runs take considerably longer to set than a straightforward stacked or running bond field in a larger format tile, and that labour difference is larger than most people expect. Removal of the old backsplash and any wall repair behind it is quoted separately, so you can see it rather than have it buried in one number.

The finish matters less than the preparation. Luxury vinyl plank, porcelain tile and hardwood sit at different material costs, but the variable that moves a kitchen floor quote most is how much the subfloor needs once the old floor is off. We check that at the measure rather than carrying it as an allowance, and it is quoted as its own line so you can see what you are paying to fix and what you are paying to finish.

A backsplash on its own is usually 2 to 4 days including removal, setting, grouting and silicone. A kitchen floor is usually 1 to 2 weeks depending on preparation and on the finish, since tile needs curing time that plank does not. Doing both in one visit is faster and cheaper than booking them separately, because the protection, the appliance removal and the setup only happen once.

We do not, other than in the rare case where the existing floor is a single sound, well bonded, perfectly flat layer. Overlaying raises the floor against your appliances, your cabinet toe kicks and your door swings, and it inherits every flaw underneath. Almost every cracked kitchen floor we are called out to look at was laid over something else.

No. Replacing finishes in place is not structural work and does not require a building permit. If the job turns out to need subfloor or framing repair once the old floor is up, we will tell you at that point whether it changes anything, though in a kitchen it almost never does.

No. Plumbing and electrical are outside what we take on, so disconnecting and reconnecting a sink, or moving an outlet that lands badly in the tile layout, is carried out by licensed trades under their own permits. We identify any of that at set-out, tell you which days it needs to happen on, and work around it. The removal, preparation, tiling, flooring and trim are all ours.

Client Stories

What Our Kitchen Flooring, Backsplashes & Tiling Clients Say

Kitchen Flooring, Backsplashes & Tiling

North Point transformed our 1990s kitchen into a modern masterpiece. The custom cabinetry is stunning, and they even found and fixed a plumbing issue behind the old cabinets. Worth every penny.

Laura & James Wilson

Kitchener, ON

Kitchen Flooring, Backsplashes & Tiling

We interviewed four contractors and North Point was the only one who talked about how we actually use our kitchen. The layout they designed is perfect for our family.

The Patel Family

Waterloo, ON

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